Privacy Policy

 Welcome to Discover Art! Your privacy is important to us, and we are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you interact with our platform, whether you’re an artist displaying your work or a customer exploring art collections. By using our website, you agree to the terms outlined here. Please read on to understand our practices regarding your information and how we prioritise your privacy. If you have any questions, feel free to reach out to us at info@discoverart.co.za.

Last Updated: [current_date]

Welcome to Discover Art! This Privacy Policy describes how we collect, use, and protect your personal information when you visit our website www.discoverart.co.za (“Website”) or sign up to either sell or purchase art through our platform.

1. Information We Collect

We collect different types of personal information to provide and improve our services:

     

      • Personal Identification Information: Includes your name, email address, phone number, and shipping/billing address.

      • Account Information: When artists and customers sign up, we collect usernames, passwords, and any other information needed to create an account.

      • Transaction Information: Details of transactions completed on our platform, including payment information.

      • Usage Information: Information on how you use and interact with our Website, such as IP address, browser type, and browsing history.

    2. How We Use Your Information

    We use the information collected for several purposes:

       

        • To Facilitate Transactions: Processing purchases and sales, handling payments, and coordinating deliveries.

        • To Improve Our Services: Enhancing user experience, customizing content, and developing new features.

        • For Communication: Contacting you regarding your account, orders, updates, and promotional offers.

        • Legal Compliance: Fulfilling any legal obligations, including addressing legal disputes and responding to government authorities.

      3. Sharing Your Information

      We respect your privacy and will not share your personal information without your consent, except in the following cases:

         

          • Service Providers: We may share your information with third parties who assist us in operating the Website and delivering our services.

          • Legal Requirements: We may disclose your information if required by law or in response to a valid legal request.

          • Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

        4. Cookies and Tracking Technologies

        We use cookies and similar tracking technologies to enhance your experience on our Website. Cookies allow us to remember your preferences and recognize you on future visits. You may adjust your browser settings to disable cookies; however, doing so may limit the functionality of our Website.

        5. Data Security

        We implement appropriate security measures to protect your information from unauthorised access, alteration, and disclosure. However, no online transmission is fully secure, and we cannot guarantee absolute security.

        6. Retention of Your Information

        We retain your personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce agreements. You may request deletion of your information by contacting us (see Section 9).

        7. Your Rights

        As a user, you have certain rights regarding your personal data:

           

            • Access: You may request details of the personal data we hold about you.

            • Correction: You may update or correct your personal information.

            • Deletion: You may request deletion of your personal information.

            • Data Portability: You may request a copy of your personal data in a machine-readable format.

          To exercise any of these rights, please contact us at info@discoverart.co.za.

          8. Children’s Privacy

          Our Website is not intended for individuals under the age of 18. We do not knowingly collect or solicit personal information from children. If we learn that we have collected information from a child without parental consent, we will delete it as quickly as possible.

          9. Contact Us

          If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at:

          Email: info@discoverart.co.za
          Website: www.discoverart.co.za

          10. Changes to This Privacy Policy

          We may update this Privacy Policy from time to time. We encourage you to review this page periodically for any changes. By continuing to use our Website, you agree to the revised terms of this Privacy Policy.