Thoughts

Ready to ship in 1-2 business days from South Africa

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Shipping Policy

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Shipping Policy for Art

Thank you for your purchase! We are committed to delivering your artwork in perfect condition and as quickly as possible. Please review our shipping policy below for all the details.

Processing Time:

All orders are processed within 3-5 business days after payment confirmation. Please note that processing times may vary during high-demand periods or holidays.
Custom or commissioned artworks may require additional processing time. We will provide an estimated timeline when your order is placed.
Shipping Rates and Methods:

We offer standard and expedited shipping options. Shipping rates are calculated at checkout based on the delivery location and chosen shipping method.
All domestic orders are shipped via [Carrier Name], while international orders are shipped via [Carrier Name] or another trusted carrier.
You will receive a tracking number once your artwork has shipped so you can monitor its progress.
Packaging:

Every artwork is carefully packaged to ensure it arrives safely. We use high-quality materials such as protective wrapping, cardboard, and custom boxes to safeguard the artwork during transit.
For framed pieces or larger artworks, additional protective measures, such as corner protectors and bubble wrap, will be used.
International Shipping:

We offer international shipping to select countries. International customers are responsible for any customs duties, taxes, or fees that may apply upon delivery.
Delivery times for international orders may vary depending on the destination and customs processing times.
Delivery Time:

Estimated delivery times vary based on your location. Domestic orders typically take 5-10 business days to arrive, while international orders may take 2-4 weeks depending on the country.
Please note that shipping delays can occur, especially during busy periods or due to factors beyond our control (e.g., weather, customs).
Damaged or Lost Items:

If your artwork arrives damaged or is lost during transit, please contact us within 7 days of delivery. We will assist you with the claims process and work towards a resolution, which may include a refund, replacement, or repair, depending on the situation.
We highly recommend inspecting your package immediately upon receipt. If the packaging is visibly damaged, please take photos of the artwork and packaging before opening and notify us promptly.
Returns and Exchanges:

Due to the nature of artwork, all sales are final. However, if there is a problem with your order or if the artwork is damaged during shipping, please reach out to us and we will do our best to resolve the issue.
Questions or Special Requests:

If you have any questions about shipping or need special arrangements for your order, feel free to contact us before placing your order. We are happy to accommodate requests when possible.